Booking Online
Ride
Bicycle with Tour de Spokes, and sometimes you can look over the handlebars of
your bicycle to expand your horizon … and to smell the ROSES!
Online Booking Formular
You can also book a bicycle tour with phone, fax, e-mail
Our cancellation policy is as follows:
If you approve of the proposed bike tour either by email, phone, fax
or with our online form, we will need a 10 % deposit per person from the
final tour price. Please allow 6 to 8 business days for
confirmation. We will confirm your bike tour in writing and your confirmation
will contain a statement reflecting your deposit and the balance due. The final
payment becomes payable 2 weeks prior to departure.
If you opt to make your payment by credit card, we charge a 3.9
%
service fee on the full tour amount including deposit. This covers a portion of
what we are charged by our credit card processing service. If you wish to change any part of
the bike tour after receipt of your deposit to Tour de Spokes, (even for minor
changes as adding a night of lodging, adding a person or adding bike rentals,
there will be an alteration fee of 40 Euros per person.
You can cancel in writing at anytime before your bike tour begins. In case of
cancellation the following will apply: Cancellation until 28 days before your
departure will result in a handling charge of 10%, minimum 50,- € fee. Cancellation of the
bike tour until the 8th day prior to departure will result in a 50% penalty charge and cancellation from the
7th day to the beginning of the
bike tour will result in a 70% penalty. If you do not begin the bike tour, there
will be a 100% penalty. If for any reason the tour operator cannot perform the
duties of the bike tour as written 14 days prior to the beginning of the journey,
all payments will be refunded immediately.
Tour de Spokes / DRF GmbH reserves the right to cancel a fully guided group tour if the
minimum of 8 participants is not reached 21 days before the beginning of the
group tour. If for any reason due to unusual and unforeseeable events and/or
natural catastrophes a bike tour is cancelled, all payments will be refunded and
the contract for the tour will be cancelled. Refunds are given in US dollars
based on the value of the Euro at the time of refund.
Luggage during a bicycle tour is subject to natural special
demands because of daily transportation, therefore the maximum limit of
replacement for lost luggage is 360 Euros per piece.
We STRONGLY RECOMMEND travel insurance. Everyone's needs are different but we
suggest the following coverages: trip cancellation and interruption, travel
delay, baggage delay, emergency evacuation and financial default.
You are responsible to have a valid passport and/or visa if applicable when
traveling to European countries. If through your fault a passport or visa is not
given and you cannot begin the bike tour as written, you will be charged the
corresponding cancellation charges. Remember that bike tours are active journeys
and you are responsible for your own health.
All tours in our description and catalogs, flyers and web sides are ONLY,
SPECIAL and DESIGNED from Tour de Spokes, responsible for the organization and
the implementation is our tour partner DRF Donauradfreunde GmbH M. Lötsch
GmbH, 4090 Engelhartszell, Firmenbuch: 116614, Kreisgericht Ried
In accordance with travel agency safety device
regulation DonauRadFreunde M. Lötsch GmbH, Ronthal 2, A-4090 Engelhartszell is
registered in the organizer listing of the Federal Ministry for economic affairs
under the entry number 1998/0538
Customer funds security according to European
Union overall guidelines of 13.06.90 (90/314/EWG, article 7) in Austrian
accordance with travel agency safety device regulation (RSV) BGBI.II No. 10/1998
idf BGBI.II No. 118/1998 of DonauRadFreunde
M. Lötsch GmbH, Ronthal 2, A-4090 Engelhartszell organized
journeys are in case of an insolvency by a bank guarantee with the savings bank
Peuerbach under the N°. 33798 secured.
Seattle, WA December 15, 2010
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